We usually reply within one business day.
Need a hand with Almie? The fastest way to reach us is email — a real person reads every message. Common questions are answered below.
Include the phone number or Apple ID you sign in with (never your password or a login code) and a quick description of what you're seeing. Screenshots help.
Almie is an iPhone app for iOS 26 or later. Download it on the App Store — it's free to start, with no card required.
The free plan connects up to 3 banks, with no card required and no time limit. Almie Premium raises that to 8 banks for $4.99/month or $49.99/year.
Email support@almie.money — tell us what you expected, what happened instead, and roughly when, so we can find it in the logs. Screenshots help.
Every email we send has an Unsubscribe link in the footer, and one click removes you from the list for good. You can also email us and we'll take care of it.
Two options: your phone number, where we text you a one-time code, or Sign in with Apple. There's no password to remember or lose. If you use Apple's Hide My Email, Almie only ever sees the private relay address.
In the app, add an account and choose your institution. You'll enter your bank credentials directly into Plaid, our secure data-connectivity provider — Almie never sees or stores your bank username or password. Almie's access is read-only: it can display and categorize your data, but it cannot move, transfer, withdraw, or hold money.
Banks occasionally require you to re-confirm a connection. Open Almie and follow the reconnect prompt on the affected account; you'll sign in through Plaid again and syncing resumes. If a connection stays stuck after relinking, email us and we'll dig in.
After you connect an account, your history arrives in stages — recent activity first, then older transactions as your bank sends them. Recurring bills also need a little history before Almie can recognize the pattern and start predicting them, so a brand-new connection won't show every subscription immediately.
Sign-in codes arrive by SMS and can take a minute during carrier congestion. Check that your phone has signal and can receive texts from new numbers. If you previously replied STOP to our messages, reply START to the same number to resume, then request a new code. Code requests are rate-limited for security, so after several attempts you may need to wait briefly before trying again.
It's the day-to-day spending budget you set, counting down as you spend. You give your categories limits; Almie adds them up, sets aside what's already committed — your recurring bills and the money you're reserving for them — and shows what's genuinely left for the rest of the pay period. Almie budgets around your pay cycle, whether that's weekly, biweekly, or monthly, rather than forcing everything into calendar months.
Reserves are how Almie covers bills that don't line up with your paycheck. Instead of a large bill landing all at once, Almie sets a little aside each period so the money is already there when it's due — and Safe to Spend reflects that automatically, so you're never spending money that's already promised.
Subscriptions are billed by Apple through your Apple ID. To manage, upgrade, or cancel, open Settings › [your name] › Subscriptions on your iPhone, or visit apps.apple.com/account/subscriptions. Canceling stops future renewals; you keep access through the end of the paid period. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
Tap Restore Purchases on the subscription screen, or sign out of the app and back in. If it still doesn't take, email us with the phone number on your account.
You can disconnect any linked institution from the app's account settings at any time. To delete your account entirely, use the in-app Delete Account option — it removes your connected accounts from Plaid, your financial data, notifications, subscription records, and your login, as described in our Privacy Policy. Deletion is available to everyone, including non-subscribers.
Almie has per-type notification controls in the app's notification settings, so you can keep the ones you find useful and switch off the rest. You can also manage delivery in iOS Settings › Notifications › Almie.
Your data is encrypted in transit and at rest, we run no ads and no third-party analytics, and we never sell your personal information. Bank credentials go directly to Plaid and never touch Almie. The full details are in our Privacy Policy.
Have an idea that would make Almie better? We'd genuinely love to hear it — early ideas genuinely shape what we build next. Post it in our community at r/Almie or send it to support@almie.money.
If you believe you've found a security vulnerability in Almie, please email support@almie.money with the subject line “Security” and we will prioritize it. Please don't include sensitive account details in your first message.
Almie is operated by Pandi Finance LLC, a Washington limited liability company. Almie is a personal-finance tracker, not a bank — it cannot move, transfer, withdraw, or hold your money. See our Terms of Service and Privacy Policy.